Due to restrictions placed by credit card authorization services and difficulty in returns due to custom duty department, we can ship to only a few countries using credit card services. Please check the list below and follow method of payment.

Diamond-Essence products are now available in Canada through www.diamondessence.ca. For telephonic inquiries from Canada, please call Toll Free 1-888-866-6636.

For Diamond Essence products in the United Kingdom, please visit www.diamond-essence.co.uk.

For Diamond Essence products in South Africa, please visit www.diamondessence.co.za.

Countries to which we ship directly from USA using your credit cards: Germany, France, Scandinavia and Japan.

If you are ordering from other than listed above, we request a bank draft before we ship. If you are in rush, you may like to wire transfer. In this case please email and we will provide information for wire transfer. Since we do not accept returns, we allow you to take 10% off from the price of merchandise, and then add $ 50.00 for Shipping and Handling.

A. Shipping charges: Shipping charges to all countries $ 50.00. We ship by any of the carriers you prefer UPS, FedEx, DHL.

B. No Return Policy: Due to custom duty restrictions and filing of paperwork, we do not allow returns. In consideration of this we allow 10% discount off the price of merchandise. This will help you pay custom duty charges in your country. The discount is available only for payments with a bank draft and/or wire transfer and will be applied when we process the order.