We stand behind each and every item we have sold and our life time guarantee on stones is a testimony for our commitment to our workmanship and quality.
There may be occasional wear and tear or some other issues with your purchases, but rest assured that your precious jewel is covered under our guarantee and we can repair/replace it as per the following policy.
We stand by our products and ensure the best quality.
In rare cases of any issues with your jewelry, rest assured that our legendary Diamond Essence stones are guaranteed for life time and we will replace it free of cost for any defects like chipping/crack/cloudiness etc.
Our Repair Department is open from 1st April to 31st October every year.
Please send in your Jewelry duly insured and with delivery confirmation to:
1115 Inman Ave Ste. #333
Edison, NJ 08820
Please send the item with an explanation of what is required and a check or credit card authorization for $30 to cover shipping and handling. You may call us on 1-800-909-2525 and discuss your repair during normal working hours of Monday-Friday 11AM - 4PM.
